Travel Agency BuenHotel | The best prices when booking hotels

Terms and conditions BuenHotel

These terms and conditions regulate the purchase, sale, and use on the website, your use of this site is expressly conditioned to all that is stipulated here, by using this site you express your consent with the terms and conditions. All terms added or modified will take effect at the time they are updated without the need for prior notice. The use of this site means that you accept what is stipulated here.



The person (hereinafter referred to as “You”) traveling temporarily and / or using the website in order to make use of intermediation and the tool to manage reservations by offering through the internet to the user the various hosting services published directly by the provider.


Individual or legal entity that directly provides hosting services to the user hired, reserved or acquired by the latter through the intermediation and management tool of the website


  1. Declare "YOU"
    1. Under protest of telling the truth and appearing in his own personal right and / or through this legal representative that he is a natural or moral person, of legal age, capable and with sufficient means or with the economic capacity to be bound by those present terms and conditions.

    2. To be interested in acquiring the intermediation and reservation services specified here and who uses the website for this purpose so that it acts as an intermediary between you and the direct providers of hosting services.


  2. The INTERMEDIARY declares:
    1. SERVICIOS JURIDICOS EMPRESARIALES GEO S.C. that its corporate purpose, among others, is to act as an intermediary through the website between the user and the direct provider of the services and / or ENTREPENEUR, for the promotion and conclusion of contracts, as well as the reservation of the service, in hotels and / or lodging establishments, without the INTERMEDIARY intervening in the celebration of these because they lack the power of representation of the ENTREPENEUR.

    2. Be the rightful owner of the website web and have control of its technical management.

    3. Be an independent comercial and / or comercial assistant, as well as external, and provide their service at the request of one or more entrepeneurs.

    4. IV. That it has a “call-center” as well as the organization necessary to proceed with the promotion of hosting services on the website


The purpose is the intermediation that will exist between SERVICIOS JURIDICOS EMPRESARIALES GEO S.C., "You" and the "Suppliers", where the website through the control and technical management of SERVICIOS JURIDICOS EMPRESARIALES GEO S.C. for the purposes of these Terms and Conditions which will act solely and exclusively as “INTERMEDIARY”, providing “You” through the website, but not limited to, the reservation service in hotels and establishments hosting; Thus, once the reservations are confirmed by the INTERMEDIARY containing the hosting services chosen by “You” (according to their availability), the intermediation service provided by GEO SC CORPORATE LEGAL SERVICES will be concluded, since such hosting services will be provided to “You” by the providers directly.


The “INTERMEDIARY” grants you a limited, non-transferable, revocable license to use this website in accordance with these terms and conditions.

"You" should use this site only to make or purchase legitimate reservations, you may not use it for any other purpose, including making any speculative, false or fraudulent reservations.


“You” state independently of your country of origin, that you have the legal age to use this website, subscribe and be bound by these Terms and Conditions, as well as to be responsible for the legal obligations that bind you with any situation incurred by the use of this site.


"You" recognizes that the brand, is a registered trademark. And in a more non-limiting way, the other brands, logos, commercial names, patents, utility models, commercial methods, client portfolio that appear or work on this site constitute industrial property rights that are registered.


“You” state that you have read and understood the privacy policy of the website, the terms incorporated therein, and you agree that they are reasonable.

Likewise, “You” authorize that your personal information be used by the “INTERMEDIARY”, in accordance with the terms of the privacy policy on the website and for the purposes established therein.

"You" agree that if you intend to download information, or participate through comments or reviews, or make a purchase on the website you must complete a registration form and accept this document as well as the "Policy Privacy ”of the“ Website ”.


“You” agree that the “INTERMEDIARY” will not be liable or assume any responsibility for any damage or virus that may infect your computer or any other property of you, due to the use or navigation access you make of this website www. or by downloading any material, data, text, image, animation, video or audio from the site.

Likewise, under no circumstances will the “INTERMEDIARY” be liable for any injury, damage, loss, loss or claim or any special damage, direct incidental punitive, for negligence or illegal resulting from:

  1. Any use of this website or the content found here;

  2. Any failure or delay including, without limiting the use of, or the inability to use any component of this website for the issuance of reservation ballots or proof of hiring hosting services.

  3. The operation or NO operation of the supplier, including but not limited to, the NO operation resulting from bankruptcy, reorganization, insolvency, dissolution or liquidation;


“You” must be liable for the damages that it generates to the “INTERMEDIARY”, that result from any misuse or incorrect use that could be made of the site, or about any fraudulent operation or with purposes contrary to the services provided on the website www.buenhotel .com or anything that goes against the laws and regulations in force and applicable.


The website contains hyperlinks to other websites which are provided solely for your convenience and not as a backup to the website and they belong to the providers of the contents of such other websites. The “INTERMEDIARY” will not be responsible for the content of any other website and does not represent or guarantee any other website or the content or material of such sites. If "You" decides to access other websites, you do so at your own risk.


This site contains hyperlinks to various social pages, including Facebook pages with username: ________________, twitter page with username: _______________________, “You”, recognizes that these pages are exclusively for informational and social dissemination use of the services provided by the “INTERMEDIARY”, therefore will not be liable, but not limited to, the content, publication of third parties, comments, photographs, videos, content of hash tags, or any other material outside the scope of the administration direct from the “INTERMEDIARY”, nor for the material shared on said sites, “You” disclaims the “INTERMEDIARY” from any responsibility for any incorrect or intentional use that may be made of them, or for publications, information, comments, and material diverse that could be offensive, insidious, erroneous, pornographic or that could incite violence, rebellion, strike, or any activity not allowed by law and good customs.


This website provides “You” with the link exclusively for informational purposes of Google Maps regarding the location of various services provided by the “INTERMEDIARY”; You acknowledge that the maps shown on the website as well as the location of such services are only for the purpose of approximate location and location, however, "You" acknowledge and agree that when making use of the maps, "You" is subject to the terms and conditions of use established by Google Maps, so you release the "INTERMEDIARY" from any liability arising from any inconsistency with respect to the location or addresses shown on the maps, free the "INTERMEDIARY" on any disorientation, or any loss of location that could suffer derived from the use of the maps and releases the “INTERMEDIARY”, but not limited to any change, reimbursement, complaint, cancellation, surcharges, no show, claim, credit, compensation and any other that may derive from inconsistencies or inappropriate use of the maps published on the website and owner from Google Maps.


“You” acknowledge and accept your total obligation and responsibility to provide true and correct data on the ages, sex, name or surname of both “You” and the other users that accompany you or commission you to make use of this “Site web ”, as well as the complete information and information for the itinerary information and the reservation of services in hotels and lodging establishments, freeing the“ INTERMEDIARY ”from any responsibility for itinerary changes generated by badly provided data, or for any error in the data provided by “You” for the issuance of the reservation ballots or proof of contract, such as the case of ages, sex, names, surnames, dates, payment methods, schedules, classes, categories, special conditions, etc. In accordance with the cancellation clauses for services in hotels and lodging establishments expressed in these terms and conditions.


"You" undertakes to adhere to and respect the regulations and conditions of services established by each of the Suppliers and direct providers of the services contracted by "You" through the Intermediation of "LEGAL SERVICES EMPRESARIALES GEO SC", (website so that the “INTERMEDIARY” must make the most important ones known to them, however the Supplier may make new or additional conditions of service for which the “INTERMEDIARY”, has no responsibility Some and consequently declines any liability that may arise for their breach.

Likewise, “You” must provide the passports or migration documents required by the authorities of the United Mexican States, and the destination or transit countries, such as VISAS, sanitary permits, and all those documents required by Customs, Air, Maritime, Airport, Federal, State, Municipal, etc. authorities. That are necessary to make your trip, releasing the "INTERMEDIARY" on any problem that may arise with these authorities.


Both parties agree that upon payment of the settlement of the amount of the services subject to these Terms and Conditions by “You”, as well as the issuance of reservation ballots and / or proof of contracting services in hotels or establishment of Hosting issued by the website implies full acceptance of these Terms and Conditions.


The “INTERMEDIARY” is relieved of any liability arising from additional agreements and outside the intermediation with the “INTERMEDIARY”, which have been concluded between “You” and other direct service providers, such as air and land carriers, shipping companies, cruises, hotels, car rental companies, etc.


In the event that “You” hire the services of the “INTERMEDIARY” through the website on behalf of a different travel agency or any third party, or you hire them “You” in favor of third parties, “You” agree that all the aforementioned subjects will invariably be subject to these Terms and Conditions.

In the event that “You” hire the services of the “INTERMEDIARY”, on behalf of different travel agency, or any third party, acting as intermediaries, the “INTERMEDIARY”, disclaims any responsibility or problem generated by the breach of the intermediary or travel agency for the reservation of services in hotels and / or lodging establishments, or for the negligence that said intermediary could incur when omitting information to the user or “You” about the procedures of hiring, payment and cancellation of the services that are acquired.


THE “INTERMEDIARY”, provides services as a reservation INTERMEDIARY between “You” and the Supplier or Direct Suppliers of the tourist services promoted at

The “INTERMEDIARY” establishes commercial negotiations within its own standards of service quality, limited to hotel accommodation, choosing only the most qualified and most prestigious suppliers in the market.

However, since the legal nature of SERVICIOS JURIDICOS EMPRESARIALES GEO S.C. It is to serve solely and exclusively as an INTERMEDIARY and not as a direct provider of hosting services, the INTERMEDIARY does not assume or assume any responsibility generated from any relationship with “You” and the final service providers and in turn “You” releases the "INTERMEDIARY" on any responsibility for any failure or lack of compliance by the provider or direct suppliers of tourism services, including without limitation any failure or compliance by hotels or lodging establishments and in general on any failure or failure of compliance by all those tourist services that are provided directly by one or more suppliers and not directly by the “INTERMEDIARY”.

However, the “INTERMEDIARY” may, in its sole discretion, provide contact information and / or address of the provider so that “You” exercise the respective claim or claim route that “You” deems necessary.

SERVICIOS JURIDICOS EMPRESARIALES GEO S.C. as a reservation broker, it does not offer, nor will it offer any guarantee on the services provided directly by the suppliers, nor does it guarantee their financial position or any reimbursement to “You” caused by any loss experienced as a result of the financial condition of said supplier, including without any limitation, economic insolvency, or commercial insolvency in which said supplier was declared.

In the event that the provider fails to perform any of its services, for which the payment "You" has already made, the only recourse for reimbursement must be processed directly before the Provider that failed to provide its services, or You can request insurance coverage if applicable or before any other third party, unless the previous ruling is directly caused by the “INTERMEDIARY”.

The “INTERMEDIARY” assumes no responsibility to “You” and “You” releases the “INTERMEDIARY” from any responsibility, for acts, omissions or any type of complaint or dissatisfaction derived from the services provided by the direct service providers on the site web announced, by virtue of the “SUPPLIER” failing to provide its services “You” may try any resource allowed by the applicable laws against it.

The “INTERMEDIARY” guarantees that it has high standards of service and will take special care in the selection of suppliers to avoid their failure at all times.

The “INTERMEDIARY” himself will not be responsible and “You” releases the “INTERMEDIARY” from any responsibility with respect to:

  1. The veracity of the photographs shown on the website provided, archived and registered by the provider are only representative and do not guarantee that upon arrival, everything is exactly the same as they are seen and on the website describes;
  2. The category of stars assigned to hotels and services, since they are based on the interpretation of the “INTERMEDIARY” and the direct providers of the services and may differ in categories reported elsewhere;
  3. The descriptions of the hosting services are updated by the final provider on the website to your best knowledge, but do not guarantee that everything will be the same upon arrival;
  4. Any type of failure on the part of “You” to follow the lodging instructions including, but not limited to departure times, time and date of entry and exit, coupon redemption policies, etc.
  5. Due to lack of financial conditions by the provider to promote the service.
  6. Regarding the terms and conditions and / or policies of direct service providers. The “INTERMEDIARY” will not assume any responsibility and “You” will release the “INTERMEDIARY” from any responsibility as well as any claim, cost, expense or loss that “You” could suffer including any personal or third-party injury, accidents or death, damage to personal belongings, loss of fun, anger, disappointment, anguish or frustration, whether mental or physical, provided it is the result of:

    1. Any failure or failure by the Direct Provider in providing the service.

    2. Any failure or failure by "You" when enjoying the contracted services.

    3. Any failure or failure to observe or comply with the terms and conditions, policies, instructions, recommendations, security measures, etc. Of the final service providers.

    4. Cases of force majeure or fortuitous cases such as: strikes, delays, earthquakes, military conflicts, hurricanes, snowfalls, etc. that are not attributable to the “INTERMEDIARY”

    5. Acts or omissions of any person other than the “INTERMEDIARY”;

    6. Illness, theft, labor disputes, mechanical failures, quarantine, government actions, weather or any other cause beyond the direct control of the “INTERMEDIARY”

    7. At the insistence of "You" to make any type of trip, tourist activity, take a tour, excursion, take any type of air, land, sea and any type of transportation, under precarious health conditions or that are not optimal for the development of such activities, as well as the development by "You" of any type of extreme sports or activities that may involve some danger and that were carried out with your full consent, or when you suffer from any type of illness, medical condition, disability, some type of allergy, it is under medication or medical prescription, indications of rest and / or all those medical conditions that at your own risk were omitted and that could result in a deterioration to your health at the time of performing such activities under awareness of cause, under such occasions, they will always be considered to have been carried out at your own risk, released “You” to the “INTER MEDIARY ”with respect to any complaint, demand, complaint, disagreement, reward, compensation, compensation, courtesy, etc., arising from any incident caused during the development of any service or activity and any future event arising from the initial incident for any of these causes .

    8. In the event that the correct price is less than the quoted amount, your assigned Travel Advisor will promptly contact you, informing them of the correct amount or recording the cancellation of the reservation at your request for not agreeing with the increase in price, expressly delimiting the “INTERMEDIARY” and its suppliers from any liability or compensation payment for inconvenience caused by said cancellation. In the event that the contracted services cannot be provided partially or totally by the provider, the “INTERMEDIARY” may only on certain occasions manage on behalf of “You” the reimbursement of the amount that is applicable, the “INTERMEDIARY” being relieved of any major responsibility or commitment in cases where the reimbursement for the total or remaining amount is not reimbursed by the provider.


The “INTERMEDIARY” may terminate these terms and conditions and / or any of its services at any time without the need to notify or notify said termination, for any cause or reason, including for any inappropriate use of this site or its breach of these terms and Conditions.

However, such termination will not affect any right or obligation contracted by the “INTERMEDIARY” before “You” once a reservation is confirmed.


“You” may not assign, subcontract, or delegate your rights, obligations or duties contracted here.


These terms and conditions will continue to be divisible. In the event that any term or condition is considered prohibited or unenforceable, such provision will nonetheless be mandatory and such determination will not affect the validity and enforceability of any other provision of any remaining provision.


The titles used in the terms and conditions are for your convenience only and will not limit or otherwise affect the content of the terms and conditions set forth herein.


These terms and conditions, which are included, to which reference is made, constitute the total and complete agreement between the parties in relation to the object established herein, and substitutes, any agreement or contract made between the parties (either oral or written) that is related to the same object, and will not be amended or modified except if it is made in writing or making such amendments or modifications available on this site.


These terms and conditions will be governed by the laws of the Coahuila state.

“You” declares that you know the scope of this contract, whose terms and conditions are the faithful expression of your will and are submitted for the case of non-compliance or interpretation to the competence of the Federal Attorney General's Office, in administrative proceedings, as an instance conciliatory, to resolve the differences that may arise and in case of subsistence of the same "You" agree to submit to the jurisdiction of the laws and courts of the state of Coahuila, under its exclusive jurisdiction, in turn renouncing any other jurisdiction that by reason of his present or future domiciles or by the location of his goods or by his nationality he could correspond. To the extent permitted by the law of application, no complaint, claim cause of action that is related to your access or use to the website must be submitted after the term elapsed after (1) one year following the date on which such complaint, claim or action has been filed or the purchase has been completed.